How to set up eero Internet Backup for your eero router


In the digital age, a stable and reliable internet connection is crucial for our daily lives. Whether it’s for work, entertainment, or communication, we depend on the internet more than ever. However, unforeseen events like power outages or ISP outages can disrupt our online activities. To combat such disruptions, eero, a renowned manufacturer of mesh Wi-Fi systems, offers a valuable feature called Internet Backup. This article will provide you with a step-by-step guide on how to set up eero Internet Backup for your eero router, ensuring uninterrupted internet access even during challenging times.

Understanding Eero Internet Backup:

Eero Internet Backup is an essential feature that keeps your internet up and running during power outages or temporary ISP outages. It works by utilizing a compatible cellular modem or a mobile hotspot as an alternate internet source when the primary connection is down. With this feature enabled, you can maintain essential online tasks, such as accessing emails, attending virtual meetings, and staying connected with family and friends during critical situations.

Check Your Eero Compatibility:

Before setting up eero Internet Backup, you must ensure that your eero model supports this feature. As of my knowledge cutoff in September 2021, eero Internet Backup was supported by second-generation eero, eero Pro, and eero Beacon models. Always check the latest documentation or updates on eero’s official website for the most current information.

Acquiring a Cellular Modem or Mobile Hotspot:

To utilize eero Internet Backup, you’ll need a compatible cellular modem or mobile hotspot. These devices act as an alternative internet source when your primary connection fails. Make sure to choose a reliable and compatible device that provides stable cellular connectivity. Check with your local network carriers for the best options available in your area.

Connecting the Cellular Modem or Mobile Hotspot:

Once you have acquired the cellular modem or mobile hotspot, follow these steps to connect it to your eero router:

  • Place the cellular modem or hotspot near your eero router in an area with good cellular signal strength.
  • Power on the cellular modem or hotspot and connect it to your eero router using an Ethernet cable. If using a mobile hotspot, connect it via Wi-Fi or USB tethering.
  • Access the eero app on your smartphone or tablet.
  • Navigate to the Internet section in the eero app’s menu.
  • Select “Internet Backup.”
  • Follow the on-screen instructions to configure the cellular modem or mobile hotspot with your eero router.
  • Once the setup is complete, the eero router will automatically detect when the primary internet connection is down and switch to the backup connection.

Configuring Internet Backup Settings:

Eero allows users to customize Internet Backup settings according to their preferences. To access and configure these settings:

  • Open the eero app.
  • Navigate to the Internet section.
  • Select “Internet Backup.”
  • In the Internet Backup settings, you can choose to enable or disable the backup connection, set up a preferred internet source, or even prioritize specific devices for the backup connection.

Testing Internet Backup:

After setting up eero Internet Backup, it’s crucial to conduct a test to ensure everything is functioning correctly. You can do this by temporarily disconnecting your primary internet source (ISP connection) and observing if the backup connection takes over seamlessly. Check the stability and speed of the backup connection to confirm its reliability during crucial times.


In conclusion, setting up eero Internet Backup for your eero router is a wise step to ensure uninterrupted internet connectivity during power outages or ISP outages. By following the step-by-step guide provided in this article, you can easily configure this crucial feature and experience peace of mind knowing that you’ll stay connected even in challenging situations.

Remember to periodically test the Internet Backup to maintain its effectiveness and reliability. Always check for the latest updates and compatibility information on eero’s official website to ensure you have the best setup possible for your specific eero model. Embrace the power of eero Internet Backup and stay connected no matter what life throws at you.

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